THE POWER OF CLEAR COMMUNICATION IN HUMAN RESOURCE MANAGEMENT

Effective communication is crucial for the success of any organization, and it holds particular significance in the field of human resource management (HRM) (Ijie & Iyoriobhe, 2020). Human Resource Management experts must communicate proficiently with employees across various levels, ranging from frontline staff to top executives. This communication involves discussing various subjects, including job responsibilities, performance evaluations, employee benefits, and company policies. Clear and efficient communication within HRM is vital for a harmonious and productive workplace.

Effective communication in HRM can bring several advantages, such as:

1	Increased Employee Engagement:	When employees experience clear and effective communication, they are more likely to feel engaged and motivated in their jobs.
2	Improved Productivity:	Clear communication reduces confusion and misunderstandings, leading to enhanced productivity among employees.
3	Reduced Turnover:	Employees who feel well-informed and valued are less likely to leave their jobs, reducing turnover rates.
4	Enhanced Reputation:	A reputation for effective communication not only fosters a positive work environment but also attracts and retains top talent in the organization.

(Ijie & Iyoriobhe, 2020)

OBSTACLES IN COMMUNICATION

In the realm of Human Resource Management (HRM), there are several obstacles that hinder effective communication between HRM professionals and employees (Ijie & Iyoriobhe, 2020). 

Some common barriers include:

1	Limited Time:	HRM professionals often have many tasks at hand, making it challenging to find time for effective communication with employees.
2	Increased Employee Engagement:	Many HRM professionals lack proper training in effective communication methods, hampering their ability to convey messages clearly.
3	Lack of Trust:	When employees lack trust in HRM professionals, they may become hesitant to engage in open communication.
4	Cultural Differences:	HRM professionals must be aware of cultural nuances. Failing to understand these differences may lead to miscommunication and misunderstandings among employees.

OVERCOMING COMMUNICATION BARRIERS IN HRM

To establish strong relationships with employees and overcome communication challenges, HRM professionals can follow these important guidelines (Ijie & Iyoriobhe, 2020):

1	Clarity and Conciseness:	When talking to employees, express your thoughts clearly and simply. Avoid using complex language that might confuse them.
2	Openness and Honesty:	Employees appreciate HRM professionals who are transparent and truthful. Building trust starts with being open and honest in your communication.
3	Active Listening:	Take the time to listen to employees' concerns and feedback. Showing that you value their input fosters a positive atmosphere.
4	Respectful Communication:	Treat all employees with respect, regardless of their role or rank within the organization. Respectful communication builds trust and encourages open dialogue.
5	Use Multiple Channels:	Don't rely solely on one method to communicate. Utilize various channels like email, intranet, and face-to-face meetings to ensure messages reach employees effectively. Diversifying communication methods increases the chances of employees understanding and engaging with the information.

EXAMPLES OF EFFECTIVE COMMUNICATION IN HRM

Here are some straightforward examples of effective communication in Human Resource Management (HRM) (Ijie & Iyoriobhe, 2020):

1	Regular Team Meetings:	Holding regular team meetings allows employees to discuss their work, performance, and other important topics openly.
2	Clear Job Descriptions:	Job descriptions should be easy to understand, outlining the job's duties accurately and concisely.
3	Regular Feedback:	Employees benefit from receiving regular feedback on their performance, both positive and negative, helping them understand how they're doing in their roles.
4	Updates on Policies and Procedures:	It's crucial to inform employees promptly about any changes in company policies and procedures, ensuring everyone is on the same page.
5	Open Communication Culture:	HRM professionals should foster an environment where employees feel at ease sharing concerns or problems, encouraging open and honest communication within the organization.

Conclusion 

In conclusion, good communication is vital for any organization's success, particularly in human resource management. By addressing communication challenges and applying the strategies mentioned earlier, HRM professionals can establish positive relationships with employees, leading to a more productive and engaged workforce.

References

Ijie, B. A., & Iyoriobhe, M. O. (2020). Effective communication in human resource management: A critical review. University of Port Harcourt Journal of Management Sciences [Online]

Available at: https://www.researchgate.net/profile/Ben-Asuelimen-Ijie/publication/344152716_Effective_Communication_in_Human_Resources_Management/links/5f55fd06458515e96d35da04/Effective-Communication-in-Human-Resources-Management.pdf
[Accessed 07 November 2023]

Strategichr. (2011). Strategic HR - What Communication Style are you?. Youtube

Available at: https://www.youtube.com/watch?v=YACilUpWifk

[Accessed 07 November 2023]